As you've experienced getting paid on-time in your agency is crucial to good cashflow.

Unfortunetely, many agency owners spend a lot of time chasing clients for payments after work and projects are completed.

There are a number of ways you can improve your cashflow and reduce the time spent chasing clients:

Most effective

1) Expressing terms at the point-of-sale

Other strategies

2) Not uploading work to the live site until paid

3) Stopping services: hosting, SEO links, etc.

For this strategy it's very important how you communicate this. Being harsh is a sure-fire way to lose clients forever. It's best to start off with gentle, soft reminders.

Document updated: 19th Feb 2024